Payment Information

Payment Information

At Dr. Spice Organics, we offer secure and convenient payment options to make purchasing our organic herbal remedies, such as Gut Remedy and Immunity Boosting Remedy, easy and safe. This Payment Information page outlines our accepted payment methods and policies.

For any payment-related inquiries, contact us at info@drspiceorganics.com or call Nairobi: +254727 175 708 or Nakuru: +254726 760 517. We’re here to ensure a smooth shopping experience with countrywide delivery.

Accepted Payment Methods

We accept the following secure payment methods for your purchases:

• Mobile Money: M-Pesa and other mobile payment platforms widely used in Kenya.
• Credit/Debit Cards: Visa, Mastercard, and American Express, processed through secure gateways.
• Bank Transfer: Direct bank payments for bulk or personalized orders, such as Personalized Remedy With An Underlying Condition.

Payment Security

Your payment information is protected with industry-standard encryption to ensure the safety of transactions for products like Menopausal Tea or Blood Sugar Remedy. We do not store your payment details after processing.

Pricing and Charges

All prices for our remedies, such as Detox Remedy or Hair Oil, are listed in Kenyan Shillings (KES) and include applicable taxes. Additional shipping costs for countrywide delivery will be displayed at checkout. Discounts, such as 20% off select remedies, will be applied automatically when applicable.

Payment Processing

Payments are processed immediately upon order confirmation. You’ll receive an email receipt confirming your purchase. If a payment fails, we’ll notify you to retry or use an alternative method. Contact us for assistance.

Refunds

If eligible for a refund (e.g., for damaged or incorrect products), payments will be refunded to the original method within 7-14 business days. See our Return and Refund Policy for details.

Contact Us

For any payment-related questions, reach out:

• Email: info@drspiceorganics.com
• Phone: Nairobi: +254727 175 708 | Nakuru: +254726 760 517
• Delivery: Countrywide delivery available.

Updates to Payment Policy

We may update this Payment Information to reflect changes in our processes. The latest version is available here, last updated on May 22, 2025.

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