Nairobi: +254 727 175 708 | Nakuru: +254 726 760 517 | Kiambu (Ruiru): +254 113 853 878 | Eldoret: +254 113 006 671
Welcome to Dr. Spice Organics. These Terms and Conditions govern your use of our website and the purchase of our organic herbal remedies. By accessing or shopping with us, you agree to these terms. If you have questions, contact us at info@drspiceorganics.com or call Nairobi: +254727 175 708 or Nakuru: +254726 760 517.
Our mission is to provide natural, high-quality remedies like Gut Remedy and Immunity Boosting Remedy to support your wellness. Please read these terms carefully to understand your rights and responsibilities.
You may use our website to browse, purchase products, or contact us. You agree not to misuse our platform, including engaging in unauthorized activities or attempting to access restricted areas. All content on our site, including product descriptions for items like Menopausal Tea or Detox Remedy, is owned by Dr. Spice Organics.
When you place an order, you agree to provide accurate information (e.g., delivery address, payment details). We accept payments via secure methods (e.g., mobile money, card payments). Prices for products like Blood Sugar Remedy are as listed, subject to change. We offer countrywide delivery, and shipping costs will be displayed at checkout.
Our herbal remedies, such as Arthritis Remedy or Personalized Remedy With An Underlying Condition, are crafted for wellness but are not substitutes for medical advice. Consult a healthcare professional before use, especially for pregnancy-related products like Remedy For First Trimester. We are not liable for misuse or adverse reactions.
If you’re unsatisfied with your purchase, refer to our Return and Refund Policy for details on eligibility and processes. Contact us within 7 days of delivery to initiate a return. Products must be unused and in original packaging.
We offer countrywide delivery across Kenya. Delivery times vary by location (typically 2-5 business days). Contact us at +254727 175 708 (Nairobi) or +254726 760 517 (Nakuru) for delivery inquiries. We are not responsible for delays caused by third-party couriers.
All content on our website, including logos, product names (e.g., Hair Oil, Skin Care Remedy), and descriptions, is the property of Dr. Spice Organics. Unauthorized use or reproduction is prohibited.
Dr. Spice Organics is not liable for indirect damages arising from the use of our products or website. Our liability is limited to the purchase price of the product. We strive to ensure product availability but reserve the right to cancel orders due to stock issues, with full refunds provided.
These terms are governed by the laws of Kenya. Any disputes will be resolved in the courts of Nairobi, Kenya.
For questions about these Terms and Conditions, reach out:
We may update these Terms and Conditions to reflect changes in our practices. The latest version is available here, last updated on May 22, 2025.
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